Our commitment to our customers


Serving our customers is a privilege and a responsibility. We want to be easy and uncomplicated to work with. We treat customers as real people and our main aim is to help you lead healthier and more secure lives.

  • treat customers with respect and dignity
  • protect customers' financial security
  • help keep people well
  • offer strong support and high quality service to customers

Policyholder contacts in Europe:

  • Belgium

    Kortenberglaan 52
    Avenue de Cortenbergh 52
    1000 Brussels, Belgium
    Tel: 0800 96 371
    Fax: 02/740 27 87
    e-mail
  • Germany

    Friedrich-Ebert-Anlage 36
    60325 Frankfurt am Main. Germany.
    Tel: 0800 2141 600
    Fax: 0800 2141 601
    e-mail
  • Netherlands

    Correspondentieadres
    Antwoordnummer 10094
    2280 VB Rijswijk. Netherland
    Tel: 0800 44 244 62
    Fax: +32 2 740 27 87
    e-mail
  • Scandinavia

    Box 306
    202 29 Malmö
    Tel: 020 - 200 201
    e-mail
  • UK

    1 Knowe Road,
    Greenock,
    Inverclyde,
    PA15 4RJ
    Tel: 01475 492133
    Fax: 01475 730385
    e-mail
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    France

    19, Boulevard Malesherbes
    75008 Paris
    Tel: 0800 505 919
    Fax: 0800 155 395
    e-mail

    Italy

    Via Falcone, 7
    20123 Milano
    Tel: 800 961 920
    Fax: 800 227 708
    e-mail

    Portugal

    Apartado 8084
    E.C. Cabo Ruivo
    1801-001 Lisboa
    Portugal
    Tel: 800 844 664
    e-mail

    Spain

    Parque Empresarial La Finca
    Paseo del Club Deportivo 1,
    Edificio 14 Planta Baja
    28223 Pozuelo de Alarcón, Madrid.
    Tel: 902 100 883
    Fax: 91 418 49 64
    e-mail

    Spain HL&A

    Serivicio al Cliente Cigna
    Puerto de las Naciones
    Ribera del Loira 46
    Campo de las Naciones
    28042 Madrid
    España
    Tel: 902 100 883
    Fax: 91 418 49 64
    e-mail